The business processes, including tasks and responsibilities are captured in a Business Management System (BMS).
The BMS describes amongst others the acceptable quality, safety, and environmental management levels of our service, taking technical and commercial conditions into account. It contains procedures that serve our processes and that adhere to applicable legislation, norms and standards, as well as the internal guidelines of HDM.
Under the applicable standards of the BMS fall for example:
Both certificates are applicable to the processes related to support, maintenance and management of pipeline and cable infrastructure systems, including material research and project management.
ISO 9001 quality certificate
According to the standards of ISO 9001 HDM Pipelines strives to improve its quality management system continuously. Both customer satisfaction and quality are paramount.
VCA* safety certificate
HDM Pipelines is carrying out work on site for client on a regular basis. These activities have influence on the maintenance and management of pipeline systems on site.
HDM Pipelines complies with the strict safety, health and environmental norms and standards. In the Netherlands these standards are covered by the VCA certificate. All employees own an Operational Supervisors certificate for Safety, Health and Environment (VOL-VCA).
Upon request you can view the ISO 9001:2015 and VCA* certificates.