When the impact and urgency is high, a Root Cause Analysis (RCA) will provide insight into the causes and causal factors of your particular event, making the problem visible. After analysis solutions can found to address the underlying failure mechanisms of the problem.
We are able to assess whether a RCA is the appropriate methodology and propose where needed another alternative. We have experience in assisting improvement processes and are able to implement this in your organisation.
In addition, as a specialist we provide substantive input and guidance and we boost the knowledge in your organisation with the experiences we bring in.
For both water companies Vitens and Waterbedrijf Groningen a RCA supported in understanding complex situations.
The underlying causes and failure mechanisms were identified during a RCA, after which based upon the analysis various scenarios for improvement were put forward. The RCA is the foundation for further development of the distribution network.
In the figure an example of a RCA of an incident (in Dutch).